Business process outsourcing (BPO) is a business practice in which an organization contracts with an outsource provider to perform an essential business process/task.Typically, an organization first identifies a process that is necessary for its operations but is not part of its core business processes and later, outsource the chosen task ; this step requires a good understanding of the processes within the organization and strong business process management.
We work as a team with our customers implementing the practice of BPO, achieving more flexibility and cost efficiency. Copex set up for a dedicated task such as IT support perform more efficiently and are able to transfer those cost savings to their clients.